Our Services
Your Professional VA offers comprehensive virtual administration services to help small business owners take their business to the next level. We provide a range of virtual solutions that can save you time, money, and effort, so you can focus on what’s important. You can trust us to provide the highest quality assistance to streamline your operations.
Virtual Reception Duties
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Responding to business telephone calls and emails in a timely manner
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Responding to queries from potential clients and referrers
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Managing appointment cancellations and rescheduling to ensure you are as fully booked as possible
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Handling new client intake and orientation
General Administration
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Following up Mental Health Care Plans and ensure they are compliant with Medicare requirements
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Assisting with GP letters (proof reading, faxing).
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Adhering to Medicare, DVA, Open Arms, NDIS & Insurance requirements
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Client Invoicing/payment processing
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Processing rebates, third party invoicing
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Save client emails into their Halaxy Clinical Notes​
Practice Management
These services include but are not limited to:
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Setup or Review of Halaxy Practice Management System
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Automation of functions within Halaxy
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Form/Template Creation and integration
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Document Formatting
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Assistance with general set up queries and associated research/tasks
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Manage or sort emails, tidy up inboxes and delete or file promotion mail
