Our Packages

We have found that each clinic's needs can vary quite considerably, so the services listed below are an example of what we offer. Tasks outside of Reception duties will be charged at our hourly rate.

Virtual Reception
Tier 1

$195
per week
Up to 14 appointments per week
Up to 4 hours support per week

Attending to new client enquiries
Coordinating new client intake process
Obtaining referrals and Mental Health Care Plans
Managing diary (including cancellations and rescheduling
Processing payments and rebates
Ensuring client details are up to date
Forwarding on GP letters and reports
Managing waitlist and keep updated

Incoming calls not included in this package - Please see below for Add-on details

Virtual Reception
Tier 2

$270
per week
15 to 24 appointments per week
Up to 5 1/2 hours support per week

Attending to new client enquiries
Coordinating new client intake process
Obtaining referrals and Mental Health Care Plans
Managing diary (including cancellations and rescheduling
Processing payments and rebates
Ensuring client details are up to date
Forwarding on GP letters and reports
Managing waitlist and keep updated

Incoming calls not included in this package - Please see below for Add-on details

Virtual Reception
Tier 3

$340
per week
25-34 appointments per week
Up to 7 hours support per week

Attending to new client enquiries
Coordinating new client intake process
Obtaining referrals and Mental Health Care Plans
Managing diary (including cancellations and rescheduling
Processing payments and rebates
Ensuring client details are up to date
Forwarding on GP letters and reports
Managing waitlist and keep updated

Incoming calls not included in this package - Please see below for Add-on details

Virtual Reception
Tier 4

$400
per week
35+ appointments per week
Up to 8 hours support per week

Attending to new client enquiries
Coordinating new client intake process
Obtaining referrals and Mental Health Care Plans
Managing diary (including cancellations and rescheduling
Processing payments and rebates
Ensuring client details are up to date
Forwarding on GP letters and reports
Managing waitlist and keep updated

Incoming calls not included in this package - Please see below for Add-on details

Incoming Call Add-On

Answering incoming calls is not automatically included in any of our packages, but if you would like it added, please let us know and we can discuss our availability, configuration options and costs.

General Administrative Tasks

$60
per hour

Setting up Halaxy Practice Management System
Automation of functions within Halaxy
Filing client emails into their Halaxy Clinical Notes
Form/Template Creation and integration
Formatting documentation
Email clean-up/management
Website design/update
Any other admin tasks you would like our assistance with, we are more than happy to discuss.

Take the Next Step

Click on the button below and complete the attached form.
We will be in contact to discuss how we can help.
We will put together a Client Service Agreement.
Once your Agreement is signed and initial invoice paid, we get to work.

Lets work together